3999pet Terms & Conditions — Please Read Before Use

1 Introduction & Definitions

These Terms & Conditions ("Terms") constitute an agreement between 3999pet ("Platform", "we", "us") and its users ("you", "member"). By accessing or using this website or app, you agree to comply with all terms set out herein.

3999pet is an internationally licensed online gaming platform offering Live Casino, Slots, Sports Betting, Bingo, and VIP services. These terms apply to all products and services.

In these Terms, "Services" refers to 3999pet's website, mobile app, games, bonus offers, and all associated features. "Account" refers to your personal registered profile.

2 Account Registration & Eligibility

To register an account with 3999pet, the following conditions must be met:

• You must be at least 18 years old at the time of registration.
• Each individual may register only one account. Opening multiple accounts from the same IP address, device, or household is strictly prohibited.
• All information provided at registration must be accurate, complete, and up to date. Creating an account with false information is a breach of these Terms.
• Citizens of countries where online gaming is prohibited by law are not permitted to use 3999pet.

As part of our KYC (Know Your Customer) verification process, we may request identity verification at any time. You may be asked to submit a copy of your national ID, passport, or driving licence.

3 Deposit, Withdrawal & Payment Policy

3999pet supports multiple deposit and withdrawal methods, including mobile banking, bank transfer, and e-wallets.

• Minimum Deposit: BDT 100. The maximum deposit limit varies by payment method.
• Minimum Withdrawal: BDT 500. KYC verification is required before any withdrawal can be processed.
• Withdrawals are typically processed within 15–30 minutes, though verification requirements may extend this timeframe.
• Withdrawal requests must be made using the same payment method used for the original deposit.
• Withdrawals to third-party accounts are not permitted.

3999pet does not charge any transaction fees. However, your bank or payment provider may apply their own fees, for which 3999pet bears no responsibility.

4 Bonus & Promotional Offers

3999pet offers a variety of bonuses and promotions. Each bonus has its own terms, which are clearly stated in the respective offer details.

• Wagering Requirements: A specific wagering multiplier must be met before bonus funds can be withdrawn. For example, a x20 requirement means you must wager 20 times the bonus amount.
• Bonuses are valid only on the account to which they were issued. Using a bonus on multiple accounts will be treated as fraud.
• Certain games may be excluded from specific bonuses. Slots generally qualify for all bonuses, but some live table games may not be eligible.
• Bonus claims are subject to a time limit. Any bonus not claimed within the specified period will be forfeited.
• 3999pet reserves the right to modify, suspend, or cancel any bonus offer at any time.

5 Gaming Rules & Fair Play

All games on 3999pet are powered by certified Random Number Generator (RNG) technology, independently audited and verified by third parties to ensure completely random and fair outcomes.

Live Casino games are hosted by real dealers in real time and operate in accordance with international casino standards. In the event of any dispute over a game outcome, the platform's decision is final.

• If a game is interrupted due to a technical error, the stake will be refunded.
• In the event of a disconnection, game outcomes will be determined by the server record.
• The payout rate for each game is publicly available and regularly audited.

6 Prohibited Activities

The following activities are strictly prohibited on 3999pet. Violations may result in permanent account closure and forfeiture of all balances:

• Money Laundering: Using the platform for money laundering purposes.
• Bots & Automation: Using software bots, auto-clickers, or AI tools to play games.
• System Hacking: Exploiting platform vulnerabilities or attempting to gain unauthorized access to the system.
• Account Sharing: Allowing another person to use your account.
• Collusion: Colluding with other players in Live games.
• Chargeback Fraud: Filing a fraudulent chargeback with your bank or payment provider after making a deposit.

We use advanced technology to detect suspicious activity. Any account flagged as suspicious may be temporarily suspended pending investigation.

7 Privacy & Data Protection

3999pet collects, stores, and processes your personal information solely to provide our services. We never sell your personal data to third parties.

Our Full Privacy Policy Here Read it carefully. We use 256-bit SSL encryption and two-factor verification to keep your data secure.

Information may be shared in response to lawful requests from regulatory authorities. We are legally obligated to report suspicious financial activity to the relevant authorities.

8 Limitation of Liability

3999pet is not liable for:

• Game loss due to internet disconnection.
• Delays or errors caused by third-party payment providers.
• Unexpected technical issues or server downtime.
• Virus or malware attacks on your device.
• Unauthorized access to your account resulting from an insecure password.

We are committed to maintaining high service quality; however, unintentional errors may occur due to technical reasons. In such cases, we will work to resolve the issue promptly.

9 Account Closure & Restrictions

3999pet reserves the right to close or suspend any account at any time, including but not limited to:

• In the event of a Terms & Conditions violation.
• In the event of suspicious or fraudulent activity.
• KYC verification has not been completed.
• At your own request (self-exclusion).

You may close your account at any time. Please withdraw any remaining balance before doing so. If the account is closed due to a policy violation, your balance may not be refunded.

10 Changes to Terms & Legal Jurisdiction

3999pet reserves the right to change, amend, or update these Terms & Conditions at any time. Notice of significant changes will be published on the website.

Continued use of the platform after any changes are made constitutes your acceptance of the updated Terms & Conditions. We recommend visiting this page regularly to stay informed.

Any disputes regarding the interpretation or application of these Terms will first be addressed through negotiation. If a resolution cannot be reached, the matter will be referred to mediation under 3999pet's licensing authority.